Returns & Exchanges
At Showcase USA, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Package and Ship
Securely pack the items in their original, unused condition and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After we receive and inspect your items, your refund will be processed back to your original payment method within 5-7 business days.